Our Commitment to Accessibility
We recognize that accessibility is essential for some and beneficial for all. Our website is designed with accessibility in mind, incorporating features that make it easier for individuals with diverse abilities to navigate and interact with our content. Our approach is guided by the following principles:
- Perceivable: We ensure that all content is presented in a way that is easy to see and hear, providing alternatives for non-text content where necessary.
- Operable: Our website is navigable using a keyboard and other assistive technologies, ensuring that users can easily find and use our products and services.
- Understandable: We strive to present information in a clear and concise manner, making our website content and transactions easy to comprehend.
- Robust: Our site is designed to be compatible with a variety of assistive technologies and web browsers, ensuring a smooth experience for all users.
Accessibility Features
- Alternative text for images and multimedia
- Keyboard navigability for easy browsing
- High contrast and readable font options
- Descriptive links and headings for easy navigation
- Compatibility with screen readers and other assistive technologies
Additional Support
We understand that technology can sometimes be a barrier. If you experience any difficulty using our website or placing an order, we offer the following alternative methods to assist you:
- Phone Orders: Call us toll-free at 1-888-645-0508, and our team will be happy to assist you with your purchase.
- Email Orders: Send your order details to info@12stepjewelry.com, and we will work with you to complete your transaction in an accessible manner.
- Customer Support: If you need any additional accommodations, please reach out to us, and we will do our best to assist you.
Thank you for choosing 12 Step Jewelry. We appreciate your support and are dedicated to making our services accessible to everyone.